This episode reveals how understanding the predictable quirks of human psychology is the key to designing products and experiences that truly resonate.
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User experience, cognitive psychology, product design
If you've ever wondered why people use your carefully designed product in unexpected ways, this will clarify the unseen psychological forces at play, and this will help you see what to do next.
Susan Weinschenk brings decades of applied behavioral science and user experience expertise, translating complex cognitive principles into actionable insights for anyone building for human interaction.