This episode reveals how strategically investing in employees through "good jobs" isn't just ethical, but a powerful driver of sustainable profitability and competitive advantage.
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Business Strategy, Employee Investment, Operational Excellence
If you've ever felt the tension between cutting costs and building a motivated team a new path to sustainable profitability, and this will help you see what to do next.
Zeynep Ton, an MIT professor and expert in operations management, reveals through extensive research and case studies how businesses can achieve superior financial performance by investing in their frontline employees.