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1 editions on Cue Bookstore

Matthew Dixon | Ted McKenna

Matthew Dixon, co-author of The Challenger Sale, and Ted McKenna draw on extensive research into customer behavior to reveal the true psychological barrier behind stalled decisions.

1
editions on Cue Bookstore
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Cover of The Jolt Effect
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The Jolt Effect

We've all been there: standing at the precipice of a decision, not because we lack options or interest, but because the fear of choosing wrong freezes us in place. This isn't just a personal quirk; it's a pervasive barrier in business and life, often misdiagnosed as mere objection or disinterest. You've done all the research, weighed the pros and cons, and still, the signature won't leave the pen, or the 'yes' won't leave your lips. The Jolt Effect unpacks this paralysis of indecision, revealing that the real obstacle isn't a lack of desire, but a deep-seated fear of regret. This episode offers a precise framework to identify when someone is caught in this loop, and how to gently, but effectively, help them move past their internal anxieties to make confident, committed choices. It's about understanding the silent struggle, not just pushing harder.

21 minOpen edition
Biography

Matthew Dixon, co-author of The Challenger Sale, and Ted McKenna draw on extensive research into customer behavior to reveal the true psychological barrier behind stalled decisions.