Psychology · 20 min
Operations management
By Jay H. Heizer
This episode reveals how operations management, often an invisible force, fundamentally shapes our daily lives, from our morning routines to global supply chains. Understanding these principles offers a powerful lens to navigate and improve the systems around us.
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Category
Psychology
Duration
20 min
What it is about
process design, quality assurance, systems thinking
Who it is for
Best suited to listeners who want a clearer working understanding of process design, quality assurance, systems thinking and better judgment in how they apply it.
The author
Jay H. Heizer brings a credible and useful lens to process design, quality assurance, systems thinking, with enough subject command to make the book worth hearing.
About the author
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