This episode breaks down 'Crucial Conversations,' revealing how to transform difficult, high-stakes interactions into productive dialogues. Learn to foster psychological safety, clarify intentions, and reframe narratives to achieve better outcomes and stronger relationships.
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communication skills, conflict resolution, high-stakes dialogue
Best suited to listeners who want a clearer working understanding of communication skills, conflict resolution, high-stakes dialogue and better judgment in how they apply it.
Kerry Patterson brings a credible and useful lens to communication skills, conflict resolution, high-stakes dialogue, with enough subject command to make the book worth hearing.