This episode dissects trust not as a vague sentiment, but as a measurable outcome of specific behaviors. We explore its foundational elements—competence, integrity, care, and reliability—and reveal how this 'invisible glue' is actively built, maintained, and how its absence can subtly corrode organizational effectiveness.
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trust building, workplace trust, organizational culture
Best suited to listeners who want a clearer working understanding of trust building, workplace trust, organizational culture and better judgment in how they apply it.
Charles Feltman brings a credible and useful lens to trust building, workplace trust, organizational culture, with enough subject command to make the book worth hearing.