This episode unpacks W. Edwards Deming's 'Out of the Crisis,' revealing how systemic thinking, not individual blame, is the key to unlocking quality, efficiency, and genuine 'joy in work.' We explore his counter-intuitive path to lasting improvement.
quality management, systemic thinking, process improvement
Best suited to listeners who want a clearer working understanding of quality management, systemic thinking, process improvement and better judgment in how they apply it.
W. Edwards Deming brings a credible and useful lens to quality management, systemic thinking, process improvement, with enough subject command to make the book worth hearing.