Leadership · 20 min
The Mom Test
By Rob Fitzpatrick
This episode reveals how to ask questions that cut through well-intentioned but misleading feedback, uncovering genuine needs and problems instead of superficial validation.
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Category
Leadership
Duration
20 min
What it is about
Customer Feedback, Product Validation, Effective Communication
Who it is for
If you've ever built something you believed in, only to find it didn't resonate, this can help you understand why your best intentions might be getting in the way.
The author
Rob Fitzpatrick, a seasoned entrepreneur and startup advisor, distills years of practical experience into a counter-intuitive approach to customer conversations, revealing how to get honest answers that truly matter.
About the author
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