Crucial Conversations: Tools for Talking When Stakes are High
This episode unpacks the dynamics of high-stakes conversations, revealing why they often lead to conflict or avoidance. We explore how to shift from reactive patterns to constructive dialogue by clarifying intentions, creating psychological safety, and mastering the art of genuine connection.
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crucial conversations, communication skills, conflict resolution
Best suited to listeners who want a clearer working understanding of crucial conversations, communication skills, conflict resolution and better judgment in how they apply it.
Kerry Patterson brings a credible and useful lens to crucial conversations, communication skills, conflict resolution, with enough subject command to make the book worth hearing.