Verbal Judo, Updated Edition: The Gentle Art of Persuasion
Explore the strategic communication principles of Verbal Judo, a method for de-escalating conflict and building rapport through empathetic, non-confrontational language. This episode reveals how to transform challenging interactions into opportunities for understanding and positive resolution, mastering the gentle art of persuasion without manipulation.
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verbal judo, strategic communication, conflict de-escalation
Best suited to listeners who want a clearer working understanding of verbal judo, strategic communication, conflict de-escalation and better judgment in how they apply it.
George J. Thompson PhD brings a credible and useful lens to verbal judo, strategic communication, conflict de-escalation, with enough subject command to make the book worth hearing.