This episode redefines social media for businesses, moving beyond superficial metrics and transactional broadcasting to cultivate genuine human connections, foster community, and build lasting customer relationships.
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social media strategy, customer engagement, community building
Best suited to listeners who want a clearer working understanding of social media strategy, customer engagement, community building and better judgment in how they apply it.
Lindsay Chambers brings a credible and useful lens to social media strategy, customer engagement, community building, with enough subject command to make the book worth hearing.