Book Summary · 22 min
Talk Triggers
By Jay Baer | Daniel Lemin
This episode reveals how to intentionally design unique, shareable customer experiences that transform your business into a natural source of word-of-mouth.
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Book Summary
Duration
22 min
What it is about
Word-of-mouth, customer experience, business strategy
Who it is for
If you often find your business struggling for organic buzz despite offering a great product, this will reveal how to engineer genuine customer advocacy, and this will help you see what to do next.
The author
Jay Baer and Daniel Lemin draw on extensive research and real-world case studies to show how businesses can systematically create the kind of remarkable moments that naturally generate customer conversations.
About the author
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