Leadership · 18 min
Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work
By Susan H. Shearouse
This episode redefines workplace conflict not as an obstacle, but as a natural dynamic. We explore a human-centered approach for managers to transform tension into opportunities for growth, understanding, and renewed productivity by addressing underlying needs rather than surface-level disputes.
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Category
Leadership
Duration
18 min
What it is about
workplace conflict, conflict resolution, management skills
Who it is for
Best suited to listeners who want a clearer working understanding of workplace conflict, conflict resolution, management skills and better judgment in how they apply it.
The author
Susan H. Shearouse brings a credible and useful lens to workplace conflict, conflict resolution, management skills, with enough subject command to make the book worth hearing.
About the author
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