This episode unpacks Lee Cockerell's 'Creating Magic,' revealing how exceptional experiences are not spontaneous but meticulously engineered through intentional effort, consistent detail, and empowered leadership, transforming the ordinary into the extraordinary.
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intentional excellence, customer experience, leadership development
Best suited to listeners who want a clearer working understanding of intentional excellence, customer experience, leadership development and better judgment in how they apply it.
Lee Cockerell brings a credible and useful lens to intentional excellence, customer experience, leadership development, with enough subject command to make the book worth hearing.