Thanks for the Feedback
We all say we want to grow, but the moment someone offers a suggestion for improvement, a subtle tension enters the room. Our shoulders might tense, our eyes might dart, or we might find ourselves rehearsing a defense before the other person has even finished speaking. This isn't a failure of character; it's a deeply wired human response. Douglas Stone and Sheila Heen reveal that our brains are designed to resist feedback, often misinterpreting well-intentioned advice as an attack on our identity or competence. This episode unpacks the three 'triggers' that make feedback so hard to hear – truth, relationship, and identity – and shows how to disarm them. You'll learn to distinguish between appreciation, coaching, and evaluation, and how to actively 'pull' for the specific kind of input you need. It's about shifting from a passive recipient to an active learner, transforming what often feels like a judgment into a genuine gift.