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2 editions on Cue Bookstore

Douglas Stone

Douglas Stone brings a credible and useful lens to difficult conversations, communication skills, conflict resolution, with enough subject command to make the book worth hearing.

2
editions on Cue Bookstore
Readings on Cue Bookstore

Readings listed below

Cover of Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well

We've all felt that knot in our stomach when feedback arrives. Why does something meant to help us grow so often feel like an attack, a judgment, or just plain confusing? This episode delves into the profound, yet often neglected, skill of receiving feedback. It's not about avoiding critique, but understanding the intricate dynamics that make it so fraught. We uncover the 'triggers' that hijack our reactions, differentiate between the true purposes of feedback (appreciation, coaching, evaluation), and explore our personal 'feedback profiles' – the hidden filters shaping our interpretations. Moving beyond defensiveness, we learn to cultivate a curious mindset, separating the message from our emotional responses. This is a journey into self-awareness, transforming uncomfortable moments into powerful engines for genuine growth and deeper understanding.

22 minOpen edition
Cover of Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most

Every challenging interaction is actually three conversations happening at once: 'What Happened?', 'Feelings', and 'Identity'. In this episode, we delve into Douglas Stone's seminal work, 'Difficult Conversations: How to Discuss What Matters Most,' to decode these hidden layers. We explore why our perceptions of 'what happened' often clash, how unexpressed emotions sabotage dialogue, and the profound impact our self-image has on our ability to engage constructively. Moving beyond the instinct to assign blame, we uncover strategies for understanding each party's contribution, fostering genuine curiosity, and transforming conflict into opportunities for deeper connection and resolution. This isn't about avoiding tough talks, but mastering the art of engaging with them thoughtfully and effectively.

20 minOpen edition
Biography

Douglas Stone brings a credible and useful lens to difficult conversations, communication skills, conflict resolution, with enough subject command to make the book worth hearing.